IT Reports
| Status | Tanggal | Nama ↑ | Departemen | Permasalahan ↑ | Penyelesaian ↑ |
|---|---|---|---|---|---|
|
Selesai |
2026/07/02 |  Mia |
Sekretaris | Ipad tidak bisa login ke jaringan WIFI | Disable airplane mode, koneksikan ke WCS-BOD |
|
Selesai |
2026/06/29 |  Ades |
Accounting | Error jaringan dept. accounting | Reset print server yang hang |
|
Selesai |
2026/06/25 |  Lena |
PT. SPP Dep. Finance | Error printer Epson L11050 | Setting printer, set to default Epson L11050 SPP Lena |
|
Selesai |
2026/06/25 |  Diyah |
HRD & GA | Compressing file | Compressing file menggunakan winrar, resize di adobe.com |
|
Selesai |
2026/06/25 |  Aji |
Legal | Pengecekan keyboard WCS/01KBD/0114/LG/007 | Tombol huruf C rusak, inventaris dari 2014, kordinasi dengan GA untuk pengambilan stok. |
|
Selesai |
2026/06/24 | Diyah |
HRD & GA | Setting sharing printer | Setting sharring printer ke 192.168.8.12 Epson L1300 |
|
Selesai |
2026/06/24 |  Nani |
Fiskal | Setting sharing printer | Setting sharring printer ke 192.168.8.12 Epson L1300 |
|
Selesai |
2026/06/24 |  Lily |
PT. SPP Dep. Fiskal | Error Coretax | Pengecekan PC |
|
Selesai |
2026/06/22 |  Mario |
Sales | Hasil printout L3210 bergaris | Maintenance printer, head cleaning |
|
Selesai |
2026/06/22 |  Dame |
Admin Marketing | Tidak bisa print ke EPSON L1300 | Setting printer sharring enable di 192.168.0.74 |
|
Selesai |
2026/06/22 | Mia |
Sekretaris | Tidak bisa print ke EPSON L210 | Cek jaringan komputer 192.168.0.82. Komputer offline. |
|
Selesai |
2026/06/22 |  Emi |
Fiskal | Tidak bisa print ke Epson L360 | Cek jaringan komputer 192.168.0.83. Komputer belum dinyalakan. |
|
Selesai |
2026/06/22 |  Valen |
Admin Marketing | Hasil printout Epson L1300 bergaris | Maintenance printer, head cleaning |
|
Selesai |
2026/06/22 |  Normasita |
Fiskal | Tidak bisa print ke Epson L360 | Cek jaringan komputer 192.168.0.83. |
|
Selesai |
2026/06/18 |  Shienny |
Sekretaris | Adobe PDF tidak bisa printing | Readd printer L210 di 192.168.0.82 |
|
Selesai |
2026/06/18 |  Fransiska |
Finance | Tidak bisa kirim email | Setting speed di mikrotik, 256k menjadi 1M |
|
Selesai |
2026/06/18 | Nani Gea |
Fiskal | Pemeriksaan mesin ketik elektrik | Test typing mesin tik brother GX-6750 |
|
Selesai |
2026/06/18 | Shienny |
Sekretaris | Error PDF | Remove Nuance PDF reader |
|
Selesai |
2026/06/18 | Normasita |
Fiskal | Error printer L360 | Re-add printer L360 192.168.0.83, remove old driver printer. |
|
Service |
2026/06/18 | Diyah |
HRD & GA | Error printer L1300 tidak mau menyala | Followup ke tempat service vision PGC Lt.3A |
|
Selesai |
2026/06/18 | Fransiska |
Finance | Pemasangan pita printer LQ-310 | - |
|
Selesai |
2026/06/17 |  Vita |
Finance | Error Entry Konfirmasi M/TRAN/26/06/0082 tidak bisa di konfirmasi karena tidak ada dalam daftar konfirmasi. | Edit TTSMAS.DBF untuk kolom post rubah 3 menjadi 0. |
|
Selesai |
2026/06/17 | Fransiska |
Finance | Error pita printer LQ-310 | Pengecekan pita printer LQ-310. |
|
Selesai |
2026/06/12 | Vita |
Finance | Request delete entry pendapatan lain-lain AB-1013974 | Delete detail - master AB-1013974 |
|
Selesai |
2026/06/12 | Vita |
Finance | Request delete entry pendapatan lain-lain AB-1013960 | Delete detail - master AB-1013960. |
|
Selesai |
2026/06/12 |  Prilly |
HRD & GA | Microsoft Office 2016 not Activated | Install KMS license key, Activation serial. |
|
Selesai |
2026/06/11 |  Didis |
Accounting | Hasil print out printer L3210 bergaris | Maintenance printer, head cleaning dan ink flushing. |
|
Selesai |
2026/06/11 | Aji |
Legal | Error printout printer brother hl-t4000dw hanya setengah. | Compressing file / resize file. |
|
Selesai |
2026/06/11 |  Rozak |
Legal | The Epson L1300 "Service Required" | Reset waste ink pad counter. |
|
Selesai |
2026/06/10 | Emi |
Fiskal | Tidak bisa internet | Cek jaringan komputer / LAN. |
|
Selesai |
2026/06/09 | Valentina |
Admin Marketing | Tidak bisa printing ke L1300 | Troubleshooting print server 192.168.0.74 |
|
Selesai |
2026/06/09 |  Tia |
Collection | Tidak bisa akses ke kasmanto$ | Pengecekan ke 192.168.1.100, Followup IT PGC, harddisk rusak |
|
Selesai |
2026/06/09 |  Ita |
Fiskal | Printer L220 tinta tidak keluar | Maintenance printer, Head cleaning dan flush ink. |
|
Selesai |
2026/06/09 |  Lisa |
Finance | Monitor tidak menyala | Troubleshooting jaringan listrik adaptor monitor |
|
Selesai |
2026/06/08 | Mia |
Sekretaris | Tidak bisa ke folder sekretaris_pgc$ | Forward ke IT PT. PGC |
|
Selesai |
2026/06/08 |  Sarah |
Finance | Program Error "Record is out of range" | Backup program WCS, reindex program |
|
Selesai |
2026/06/08 | Diyah |
HRD & GA | Request password WIFI, setting android fingerprint | Add WCS-Direksi, Remove dan add new fingerprint |
|
Selesai |
2026/06/08 | Emi |
Fiskal | Printout tidak keluar | Delete print job di 192.168.0.83 |
|
Selesai |
2026/06/08 |  Nofi |
Finance | Tidak bisa akses ke program WCS | Troubleshouting jaringan (Router) |
|
Selesai |
2026/06/08 |  Ridlo |
IT | Syncronize server Ubuntu dan Fiskal | Syncronize program dan data server ubuntu dan server fiskal tanggal 08/06/2026 ke Server Mint, PC IT |
|
Selesai |
2026/06/08 | Ridlo |
IT | Recording CCTV Analog | Pemeriksaan rekaman CCTV analog camera 2,3,4,6,7,8 tanggal 08/06/2026. |
|
Selesai |
2026/06/08 | Ita |
Fiskal | Tidak bisa akses ke program WCS | Troubleshouting jaringan LAN Card |
|
Selesai |
2026/06/05 |  Santy |
Accounting | Request Backup SPP_DEVELOPER | Remote user Fika untuk backup folder S:\SPP_DEVELOPER |
|
Selesai |
2026/06/05 | Emi |
Fiskal | Folder sharing hilang | Add folder sharing_fiskal$ di 192.168.0.83 |
|
Selesai |
2026/06/04 | Ridlo |
IT | Syncronize server ubuntu | Syncronize program dan data server ubuntu tanggal 04/06/2026 ke Server Mint, PC IT |
|
Selesai |
2026/06/04 | Ridlo |
IT | Syncronize server ubuntu | Syncronize program dan data server Mint tanggal 04/06/2026 ke Server Ubuntu |
|
Selesai |
2026/06/04 | Ridlo |
IT | Recording CCTV Analog | Pemeriksaan rekaman CCTV analog camera 2,3,4,6,7,8 tanggal 04/06/2026. |
|
Selesai |
2026/06/03 |  Fransiska |
Finance | Error M/TRAN/26/06/0022 | Edit no kios L99-9999 dari I-0028 menjadi L-0097 |
|
Selesai |
2026/06/03 | Sarah |
Finance | Error entry invoice NV/ / / | Add invoice baru NV/2026/06/0002 atas nama Neliyar no kios: L01-02VM Angsuran ke 006 SW-0007714-C006. |
|
Selesai |
2026/06/03 | Ridlo |
IT | Backup Data | Backup data PT. WCS bulai Mei 2026 ke external drive. |
|
Selesai |
2026/06/02 | Valentina |
Admin | Error printer EPSON L1300 blinking lamp | Maintenance printer: bersihkan papper jam |
|
Pending |
2026/06/02 |  Yuli Eka |
Accounting | Setting VPN | VPN di laptop |
|
Selesai |
2026/05/25 | Tia |
Collection | Error printer L3210 tidak narik kertas | Papper jam/kertas nyangkut karena tidak sesuai ukuran. |
|
Selesai |
2026/05/25 | Normasita |
Fiskal | Error printer L360 tidak keluar warna | Maintenance printer: Ink flushing, head cleaning. |
|
Selesai |
2026/05/25 | Ridlo |
IT | Syncronize server ubuntu | Syncronize program dan data server ubuntu tanggal 25/05/2026 ke Server Mint, PC IT |
|
Selesai |
2026/05/25 | Ridlo |
IT | Syncronize server ubuntu | Syncronize program dan data server Mint tanggal 25/05/2026 ke Server Ubuntu |
|
Selesai |
2026/05/25 | Ridlo |
IT | Recording CCTV Analog | Pemeriksaan rekaman CCTV analog camera 2,3,4,6,7,8 tanggal 25/05/2026. |
|
Selesai |
2026/05/22 | Vita |
Finance | Request buka record CCTV R. Finance | Buka rekaman CCTV ruang finance pengecekan kehilangan cek. |
|
Selesai |
2026/05/21 | Shienny |
Sekretaris | Installasi scanner portable EPSON ES-50 | Install driver dan aplikasi EPSON 2 |
|
Selesai |
2026/05/21 | Shienny |
Sekretaris | Adobe acrobat tidak bisa merge file | Installasi aplikasi Nuance PDF Pro |
|
Selesai |
2026/05/21 | Ita S. |
Fiskal | Tidak bisa browsing error security di browser | Setting time and date ke auto syncronize. |
|
Selesai |
2026/05/21 | Emi |
Fiskal | Error koneksi Accurate | Inputkan IP: 192.168.0.85 |
|
Selesai |
2026/05/21 | Ita S. |
Fiskal | Setting IP lokal untuk accurate | Koneksikan via LAN, setting IP 192.168.0.85 |
|
Selesai |
2026/05/21 | Ridlo |
IT | Syncronize server ubuntu | Syncronize program dan data server ubuntu tanggal 21/05/2026 ke Server Mint, PC IT |
|
Selesai |
2026/05/21 | Ridlo |
IT | Syncronize server ubuntu | Syncronize program dan data server Mint tanggal 21/05/2026 ke Server Ubuntu |
|
Selesai |
2026/05/21 | Ridlo |
IT | Recording CCTV Analog | Pemeriksaan rekaman CCTV analog camera 2,3,4,6,7,8 tanggal 21/05/2026. |
|
Selesai |
2026/05/21 | Emi |
Fiskal | Error koneksi Accurate | Inputkan IP: 192.168.0.85 |
|
Selesai |
2026/05/20 | Nani |
Fiskal | Error printer L360 | Printer spooling, delete printing |
|
Selesai |
2026/05/20 | Ita S. |
Fiskal | Tidak bisa print ke L360 | Koneksi ke 192.168.0.83 error |
|
Selesai |
2026/05/20 | Normasita |
Fiskal | Error printer L360 | Papper Jam |
|
Selesai |
2026/05/20 | Ridlo |
IT | Syncronize server ubuntu | Syncronize program dan data server ubuntu tanggal 20/05/2026 ke Server Mint, PC IT |
|
Selesai |
2026/05/20 | Ridlo |
IT | Syncronize server ubuntu | Syncronize program dan data server Mint tanggal 20/05/2026 ke Server Ubuntu |
|
Selesai |
2026/05/20 | Ridlo |
IT | Recording CCTV Analog | Pemeriksaan rekaman CCTV analog camera 2,3,4,6,7,8 tanggal 20/05/2026. |
|
Selesai |
2026/05/19 | Ridlo |
IT | Syncronize server ubuntu | Syncronize program dan data server ubuntu tanggal 19/05/2026 ke Server Mint, PC IT |
|
Selesai |
2026/05/19 | Ridlo |
IT | Syncronize server ubuntu | Syncronize program dan data server Mint tanggal 19/05/2026 ke Server Ubuntu |
|
Selesai |
2026/05/19 | Ridlo |
IT | Recording CCTV Analog | Pemeriksaan rekaman CCTV analog camera 2,3,4,6,7,8 tanggal 19/05/2026. |
|
Pending |
2026/05/18 | Normasita |
Fiskal | Error print neraca saldo | Balance sampai dgn januari 2026, akan dicek transaksi |
|
Selesai |
2026/05/18 | Ridlo |
IT | Syncronize server ubuntu | Syncronize program dan data server ubuntu tanggal 18/05/2026 ke Server Mint, PC IT |
|
Selesai |
2026/05/18 | Ridlo |
IT | Syncronize server ubuntu | Syncronize program dan data server Mint tanggal 18/05/2026 ke Server Ubuntu |
|
Selesai |
2026/05/18 | Ridlo |
IT | Recording CCTV Analog | Pemeriksaan rekaman CCTV analog camera 2,3,4,6,7,8 tanggal 18/05/2026. |
|
Selesai |
2026/05/13 | Fransiska |
Finance | Error nominal unit LPG-0090 | Monitor piutang dagang, update nominal dari 1.260.000 menjadi 13.986.000 |
|
Selesai |
2026/05/13 | Fransiska |
Finance | Error nominal unit LLG-0341 | Monitor piutang dagang, update nominal dari 259.639 menjadi 2.882.000 |
|
Selesai |
2026/05/13 | Valentina |
Admin | Hasil printer L1300 tidak berwarna | Maintenance printer: Ink flushing dan head cleaning |
|
Selesai |
2026/05/13 | Vita |
Finance | Request delete entry voucher | Delete entry voucher nomor: K/LLLL/26/05/0001 |
|
Selesai |
2026/05/13 | Ridlo |
IT | Syncronize server ubuntu | Syncronize program dan data server ubuntu tanggal 13/05/2026 ke Server Mint, PC IT |
|
Selesai |
2026/05/13 | Ridlo |
IT | Syncronize server ubuntu | Syncronize program dan data server Mint tanggal 13/05/2026 ke Server Ubuntu |
|
Selesai |
2026/05/13 | Ridlo |
IT | Recording CCTV Analog | Pemeriksaan rekaman CCTV analog camera 2,3,4,6,7,8 tanggal 13/05/2026. |
|
Selesai |
2026/05/12 | Valentina |
Admin | Pengecekan PC ex. Pak Fajar | Uninstall program yang tidak perlu, clear %temp% file, disable program startup. |
|
Selesai |
2026/05/12 |  Dicky |
HRD & GA | Pengecekan jalur telepon | Pengecekan no telepon 8007171, 80886655 |
|
Selesai |
2026/05/12 | Dicky |
HRD & GA | Pengecekan jalur fax | Pengecekan no fax 8003188 |
|
Selesai |
2026/05/12 |  Indri |
Admin | Error Kios sudah di proses | Delete unit LPG-0603 di PJKIOS.DET |
|
Selesai |
2026/05/12 | Ridlo |
IT | Syncronize server ubuntu | Syncronize program dan data server ubuntu tanggal 12/05/2026 ke Server Mint, PC IT |
|
Selesai |
2026/05/12 | Ridlo |
IT | Syncronize server ubuntu | Syncronize program dan data server Mint tanggal 12/05/2026 ke Server Ubuntu |
|
Selesai |
2026/05/12 | Ridlo |
IT | Recording CCTV Analog | Pemeriksaan rekaman CCTV analog camera 2,3,4,6,7,8 tanggal 12/05/2026. |
|
Selesai |
2026/05/11 | Didis |
Accounting | Error anydesk password | Setting ulang password program remote anydesk |
|
Batal |
2026/05/11 | Mia |
Sekertaris | Tidak bisa scan L210 | Cancel karena print dishare ke 192.168.0.82, harus direct ke printer L210 |
|
Selesai |
2026/05/11 | Ridlo |
IT | Syncronize server ubuntu | Syncronize program dan data server ubuntu tanggal 11/05/2026 ke Server Mint, PC IT |
|
Selesai |
2026/05/11 | Ridlo |
IT | Syncronize server ubuntu | Syncronize program dan data server Mint tanggal 11/05/2026 ke Server Ubuntu |
|
Selesai |
2026/05/11 | Ridlo |
IT | Recording CCTV Analog | Pemeriksaan rekaman CCTV analog camera 2,3,4,6,7,8 tanggal 11/05/2026. |
|
Selesai |
2026/05/08 | Normasita |
Fiskal | Error website coretaxdjp | clear chache, install firefox |
|
Selesai |
2026/05/08 | Ita S. |
Fiskal | Tidak bisa print (Whatsapp) | Restart PC server, re-add printer L360 ke 192.168.0.83 |
|
Selesai |
2026/05/08 | Ridlo |
IT | Syncronize server ubuntu | Syncronize program dan data server ubuntu tanggal 08/05/2026 ke Server Mint, PC IT |
|
Selesai |
2026/05/08 | Ridlo |
IT | Syncronize server ubuntu | Syncronize program dan data server Mint tanggal 08/05/2026 ke Server Ubuntu |
|
Selesai |
2026/05/08 | Ridlo |
IT | Recording CCTV Analog | Pemeriksaan rekaman CCTV analog camera 2,3,4,6,7,8 tanggal 08/05/2026. |
|
Selesai |
2026/05/07 | Ita S. |
Fiskal | Tidak bisa print ke L360 (Whatsapp) | Disable WIFI ke handphone, pergunakan WIFI (WCS-DIREKSI) |
|
Selesai |
2026/05/07 | Normasita |
Fiskal | Error whatsapp web | Set bandwidth di mikrotik |
|
Selesai |
2026/05/07 | Valentina |
Admin | Request hapus booking fee LGR-0603 | Entry booking fee delete unit LGR-0603 |
|
Selesai |
2026/05/07 | Valentina |
Admin | Request hapus sewa unit LGR-0603 | Entry sewa delete unit LGR-0603 SW-0007831 |
|
Selesai |
2026/05/07 |  PGC |
Promosi | Request update website event oleh Pak Rahadian | Tambahkan konten May Cultural Extravaganza. |
|
Selesai |
2026/05/07 | PGC |
Promosi | Update website promo oleh Pak Rahadian | Tambahkan konten MEI MURAH MERIAH 2026. |
|
Selesai |
2026/05/07 | Ita S. |
Fiskal | Tidak bisa internet (Whatsapp) | Disable jalur ke lan, pergunakan WIFI (WCS-DIREKSI) |
|
Selesai |
2026/05/07 | Ita S. |
Fiskal | Microsoft Word tidak bisa print (Whatsapp) | Koneksikan ke printer 192.168.0.83 |
|
Selesai |
2026/05/07 | Ridlo |
IT | Syncronize server ubuntu | Syncronize program dan data server ubuntu tanggal 07/05/2026 ke Server Mint, PC IT |
|
Selesai |
2026/05/07 | Ridlo |
IT | Syncronize server ubuntu | Syncronize program dan data server Mint tanggal 07/05/2026 ke Server Ubuntu |
|
Selesai |
2026/05/07 | Ridlo |
IT | Recording CCTV Analog | Pemeriksaan rekaman CCTV analog camera 2,3,4,6,7,8 tanggal 07/05/2026. |
|
Selesai |
2026/05/07 |  Dany Aji |
Legal | Install ulang windows 7 64bit | Install windows 7 64bit + Aktivasi, Microsoft Office 2007, Adobe Acrobat DC+Aktivasi, Winrar, Chrome, Harddisk Partisi D:\ |
|
Selesai |
2026/05/06 | Valentina |
Admin | Error jatuh temp SW-0007833 unit L3A-0171 | Entry sewa, Edit, Save cicilan sewa |
|
Selesai |
2026/05/06 | Ridlo |
IT | Syncronize server ubuntu | Syncronize program dan data server ubuntu tanggal 06/05/2026 ke Server Mint, PC IT |
|
Pending |
2026/05/06 | Dany Aji |
Legal | Error laptop ASUS | Install ulang windows 7 64bit |
|
Selesai |
2026/05/06 | Ridlo |
IT | Syncronize server Mint | Syncronize program dan data server mint tanggal 06/05/2026 ke Server Ubuntu |
|
Selesai |
2026/05/06 | Ridlo |
IT | Error SSL website pgc.co.id | Report ke helpdesk exabyte |
|
OK |
2026/05/06 | Valentina |
Admin | Error double entri sewa SW-0007833 unit L3A-0171 | Delete SW-0007833 unit L3A-0171 nominal Rp. 2.859.000 |
|
OK |
2026/05/06 |  Indriyani |
Marketing | Printer L3110 ink error | Pengisian tinta |
|
Selesai |
2026/05/06 | Ridlo |
IT | Recording CCTV Analog | Pemeriksaan rekaman CCTV analog camera 2,3,4,6,7,8 tanggal 06/05/2026. |
|
OK |
2026/05/05 | Fransiska |
Finance | Error jaringan listrik | Pemasangan jaringan listrik baru |
|
Batal |
2026/05/04 | Dany Aji |
Legal | Instalasi aplikasi perkantoran | Install Adobe acrobat DC dan Install Microsoft Office 2016 error karena virus |
|
Pending |
2026/05/04 |  Putri |
Legal | Perapihan jaringan dari Dept. IT ke Dept. Legal | Masih dalam tahap pemantauan jaringan |
|
Selesai |
2026/05/04 | Ridlo |
IT | Backup server ubuntu | Backup program dan data server ubuntu tanggal 04/05/2026 departemen collection, finance dan marketing ke windows server, PC IT, external drive dan NAS. |
|
Selesai |
2026/05/04 | Ridlo |
IT | Backup server mint | Backup data server mint tanggal 04/05/2026 ke Ubuntu |